Warranty
A heat claim you won't stand behind is just marketing. Our warranty is designed as proof — priced, reserved and honoured like one.
A guarantee that
costs us to break
Relevate products will carry a heat-failure warranty: pro-rata replacement on failures attributable to thermal degradation within the stated service window. It's a promise a commodity exporter can't casually copy — because honouring it costs real money, and we fund the reserve from day one.
Final terms publish with certified product launch. What's already decided is the posture: claims handled fast, documented transparently, and treated as the heart of the distributor relationship rather than a fight.
What it covers
Heat-attributable failure modes — thermal degradation, cure-related defects, splice failures — assessed against documented service conditions. Clear inclusions, clear exclusions, no fine-print ambushes.
How claims work
Distributor-first handling: photographic evidence, failure-mode assessment by our engineering team, and a decision inside a committed window. Every claim feeds the field-data loop that improves the next batch.
Backed properly
A funded warranty reserve and product-liability cover sit behind the promise — accountability isn't a slogan here, it's a line item.